Sauce - Search performance heavily degraded with semantic options. – Incident details

All systems operational

Search performance heavily degraded with semantic options.

Resolved
Operational
Started almost 2 years agoLasted about 8 hours

Affected

Web App

Operational from 6:05 AM to 9:09 AM, Degraded performance from 9:09 AM to 2:00 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We've identified that this issue exists in our service handling semantic searching. We are currently working on a fix.

  • Investigating
    UTC
    Investigating

    We are aware of an issue impacting our search feature. There is a large increase in delay for results to be returned.

    We are currently investigating this incident.