Web App
API
Analysis Pipeline
May 2024
No notices reported this month
Apr 2024
We've implemented a fix that has resolved the issue. We'll be monitoring for any further issues.
We have resolved a portion of the issue that was impacting data fetching, however there is still a remaining issue with insights not being retrieved.We are continuing to work on a fix.
We've identified that the cause of the issue is due to an exhaustion of database connections disallowing new query execution.
Mar 2024
We've identified the issue and confirmed that it is no longer occurring.
The issue has been resolved
We are currently investigating this incident.We're seeing a high rate of errors encountered in a part of our feedback analysis pipeline.
Mar 2024 to May 2024