Sauce - Notice history

All systems operational

Web App - Operational

100.0% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
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API - Operational

100.0% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
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Analysis Pipeline - Operational

100.0% uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
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Notice history

View current status

Jul 2025

Max RDS CPU usage reached
Resolved3 hours 22 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We have found the root cause and are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

Jun 2025

No notices reported this month

May 2025

Highlight retrieval coming back as empty
ResolvedDegraded performance1 hour 15 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
Search experience degradation for subset of users
ResolvedPartial outage19 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    We've found the root cause and is deploying a fix

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
Service outage
ResolvedPartial outage20 minutes
  • Resolved
    UTC
    Resolved

    The issue is resolved however we are monitoring this for any further degradation in the service.

  • Identified
    UTC
    Identified

    Sauce services have experienced some downtime. This resulted in a period of application inaccessibility.

    We've identified that this was caused by a set of expensive and unusually frequent queries being run that were consuming over resource capacity.

    We're working on putting together a mitigation strategy so this no longer impacts the service.

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