Sauce - Notice history

All systems operational

Web App - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 99.60%May · 100.0%

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Mar 2024
Apr 2024
May 2024

API - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Analysis Pipeline - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Notice history

May 2024

No notices reported this month

Apr 2024

Various timeouts when fetching data
  • Update
    Update
    This incident has been resolved.
  • Resolved
    Resolved

    We've implemented a fix that has resolved the issue. We'll be monitoring for any further issues.

  • Update
    Update

    We have resolved a portion of the issue that was impacting data fetching, however there is still a remaining issue with insights not being retrieved.

    We are continuing to work on a fix.

  • Identified
    Identified

    We've identified that the cause of the issue is due to an exhaustion of database connections disallowing new query execution.

  • Investigating
    Investigating
    We are currently investigating this incident.

Mar 2024

TEST - SQS events failing to be processed
  • Investigating
    Investigating
    We are currently investigating this incident.
  • Monitoring
    Monitoring

    We've identified the issue and confirmed that it is no longer occurring.

  • Resolved
    Resolved

    The issue has been resolved

Errors with analysis pipeline.
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently investigating this incident.

    We're seeing a high rate of errors encountered in a part of our feedback analysis pipeline.

Mar 2024 to May 2024

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