Web App - Operational
Web App
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API - Operational
API
Analysis Pipeline - Operational
Analysis Pipeline
We've implemented a fix that has resolved the issue. We'll be monitoring for any further issues.
We have resolved a portion of the issue that was impacting data fetching, however there is still a remaining issue with insights not being retrieved.We are continuing to work on a fix.
We've identified that the cause of the issue is due to an exhaustion of database connections disallowing new query execution.
We've identified the issue and confirmed that it is no longer occurring.
The issue has been resolved
We are currently investigating this incident.We're seeing a high rate of errors encountered in a part of our feedback analysis pipeline.
We've applied the fix and services have returned to Operational status.
We've identified the cause of the problem and are working on a fix.
We've identified an issue where the API is responding with intermittent 503 errors.
We're currently investigating the cause of this.
Feb 2024 to Apr 2024
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